ePOS Hybrid

Start your shift by opening ePOS Hybrid on an Android tablet, clocking in, and loading today’s playbook. Build or tweak menus in minutes—add items, set modifiers, and schedule time-based prices and taxes for lunch, happy hour, or regional rules. Bundle items into combos, set automatic discounts, and publish changes to registers, kiosks, and your branded ordering site at once. Configure payments for tap, chip, mobile wallets, and gift cards, then define tip prompts, pooling rules, and service charges. Create guest profiles with notes on preferences and allergies, and print QR codes so guests can browse, order, and pay from the table when you enable self-serve flows.

On the floor, sketch your layout with rooms, tables, and seats. Drag-and-drop to move parties, merge or split checks, transfer items, and track covers in real time. Fire courses to kitchen screens by station, hold and resume items, and capture reason codes for voids or comps. If an ingredient runs out, mark it 86 and sync instantly to servers, kiosks, and online menus. Smart table tools let guests call for assistance, request refills, or settle the bill without waiting. Role-based permissions keep cash, discounts, and reports restricted to managers. Cash drawers reconcile with blind counts, and alerts highlight unusual activity before close.

Handle off-premise like a pro: throttle online capacity, assign pickup windows, and manage drive-thru with car identifiers and lane timers. For delivery, dispatch drivers from a map, optimize routes, and text live ETAs to customers. Track fees, tips, and zones automatically. Build loyalty with points, tiers, and targeted offers; issue stored value, birthday rewards, and promo codes that work in-store and online. Sell and redeem digital or physical gift cards, permit partial redemptions, and report breakage cleanly. Customer histories unify dine-in, pickup, and delivery orders, helping staff personalize recommendations and upsells.

In the back office, keep costs tight with barcode-based counts, recipes, yields, and supplier-linked purchase orders. Watch stock levels, spoilage, and variances, and trigger reorders before you run short. Dive into dashboards for real-time sales, average check, covers, voids, discounts, tax summaries, labor-to-sales, and tip distribution. Export financials to your accounting system and send timesheets, clock-ins/outs, wages, commissions, and declared tips to payroll. Manage holidays, absences, and training checklists from one console. If you run multiple locations, push menu and price updates centrally, standardize permissions, and view consolidated or site-level performance. Measure promotion ROI, compare A/B offers, and use heatmaps to staff for rush hours. For hybrid concepts, ring retail items with barcode scanning, support layaway, and process returns or refunds with audit trails.